We have immediate need for a Counsellor, working within our gambling service. This position is Full-time 35 hours per week over 5 days with hours to include 2 evenings.

Location: South Wales

Salary: £36,037

Contract: Permanent

Department: Gambling Services

To take the role of Counselling Practitioner within Ara’s gambling services.  Providing individual counselling, by telephone, Teams and face to face for clients affected by harmful gambling. Working to Ara’s gambling service guidelines, providing counselling interventions for self-referred clients to the service. Counsellor needs to be based in South Wales with Welsh speaking being essential. 

Some of the key tasks for this role include to:

• Provide individual counselling to clients affected by harmful gambling within the treatment structure outlined by Ara’s gambling service.
• Ensure appropriate systems are in place to collect relevant data following client contact and maintain records to meet organisational needs.
• Undertaking risk management processes and the assessment of risk.
• Develop risk management plans and share information as appropriate in the best interest of the Client and the organisation.

Click here for a full job description

In return we offer:

• A competitive and benchmarked salary. 
• A 35-hour working week to promote a healthy work-life balance, with flexible working. 
• Up to 32 days annual leave, as well as all UK bank holidays. 
• A pension scheme, comprehensive training, and a 24hr Employee Assistance Program. 
• Meaningful and fulfilling work that makes a real difference to some of the most vulnerable people in our society. 

Closing date for applications: Friday 2^nd January 2026

Interviews: Wednesday 21^st January 2026